Frequently Asked Questions
Everything you need to know about your Miduty shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days.
What is Miduty's return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as fit can vary between slim and oversized styles.
Are the materials used by Miduty sustainable?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with Fair Trade certified factories.
Can I change or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after checkout to modify or cancel your order by contacting our support team via live chat.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.